Meet the team: Product Recall

Meet the team

Product Recall


Hiscox’s Product Recall team in their own words.

David Burke Product Recall Line Underwriter Tel: +44 (0) 20 3321 5519 david.burke@hiscox.com

Why choose insurance as a career?

Like a lot of people I fell into insurance by accident after a guy I played rugby with got me an interview at Greig Fester Ltd in the mid-80s.

How would you describe your job to a relative?

Fun deal-making combined with less fun compliance.


Your favourite/worst work task


Favourite: meeting clients and touring their manufacturing plants. Worst: compliance.

What do you see as the biggest challenge in the product recall insurance market today?

People repeating mistakes that have proven time and time again to lose money in the long run.

How do you like to relax outside work?

Watching sport and eating good food.


Who would play you in a film about your life?


Am I allowed a cartoon character? If so, apparently I look like Buzz Lightyear so will go with him!

Skiing, snowboarding or staying inside in the warm?
It used to be skiing but now my knees mean it’s staying in the warm with a drink.

Ian Bailey Product Recall Underwriter Tel: +44 (0) 207 448 6614 ian.bailey@hiscox.com

Why choose insurance as a career?

I felt a calling after applying for a number of graduate management schemes post university.

How would you describe your job to a relative?

A rewarding job that’s people focused but requiring strong technical skills.

Your favourite/worst work task


Favourite: meeting clients and learning about their business. Worst: compliance issues.

What do you see as the biggest challenge in the product recall insurance market today?

Rogue markets.

How do you like to relax outside work?

Golf, cycling, music and drinking with friends.


Who would play you in a film about your life?


Let’s go with Steve Coogan for some ‘Partridgesque’ moments!

Skiing, snowboarding or staying inside in the warm?
Without any doubt – snowboarding.

Andrew Kyle Product Recall Underwriter Tel: +44 (0) 20 7448 6494 andrew.kyle@hiscox.com

Why choose insurance as a career?

My sister made an introduction and I got a summer job while at university and that was it. I still haven’t forgiven her!


How would you describe your job to a relative?

An odd mixture of trading and technicalities.

Your favourite/worst work task


Favourite: meeting clients and actually seeing what we insure. Worst: wordings reviews.

What do you see as the biggest challenge in the product recall insurance market today?

The seemingly headlong rush towards the lowest common denominator.


How do you like to relax outside work?

Swimming, fishing and single malt whiskey.


Who would play you in a film about your life?


Saoirse Ronan – if Cate Blanchett can play Bob Dylan in a film…

Skiing, snowboarding or staying inside in the warm?
Staying inside in the warm. I’m far too accident prone for skiing and snowboarding.

John Naughton Product Recall Underwriter Tel: +44 (0) 20 3321 5518 john.naughton@hiscox.com

Why choose insurance as a career?

I didn’t choose insurance, insurance chose me.

How would you describe your job to a relative?

I help companies when they have a problem with their products. 


Your favourite/worst work task


Favourite: meeting directly with clients. Worst: dealing with brokers in a soft market.

What do you see as the biggest challenge in the product recall insurance market today?

Broader coverage, increased competition and market capacity.

How do you like to relax outside work?

I used to love playing sport, but find I prefer just watching it now. 


Who would play you in a film about your life?


I’m going to avoid the obvious choices and go for Karl Urban.

Skiing, snowboarding or staying inside in the warm?
Skiing and après skiing.