I joined Hiscox in 2000 having left university in 1997 and doing a brief stint at RSA and AXA. I started in the claims department handling liability and PI claims and moved to underwriting in 2003. I started as a Solicitors' PI underwriter eventually managing the account for 2 years. I then changed roles in October 2005 and became one of the Team Managers in the core PSC divsion. I started my 5th role at Hiscox in January 2008 as the London PSCD Sales & Development Manager. My 6th role was Regional Manager for London PSC which I did for 2 and a half years. In the January took on the role of National Account Manager, leading a team managing and servicing our UK relationships with Marsh, Aon and Willis. In 2013 I started my current of role as Head of Broker Relations for Hiscox London Market. As of July 2017, the role title changed to better reflect the job.