James Bruce

Property Claims Underwriter

About James

I am a Claims Underwriter handling Property and APC claims. I joined Hiscox in January 2016, straight out of University. I was originally in our UK retail business as a Trainee Claims Underwriter handling household claims from our Colchester office. I joined the London Market business in October 2018, on secondment to the operations department. In July 2019, I joined London Market permanently, in my current role. As above, my experience within the insurance industry is entirely with Hiscox. I handle a mixed portfolio of Property and APC claims. These claims are from a mixture of our binder classes of business (Household, Commercial, Flood, Fine Art) and Open Market business, including our MGA.

In my free time, I like to read, play board games and spend time with friends and family. I am also an Ipswich Town fan and attend as many home games as I can.


We are dedicated to providing a fair claims service to all of our customers wherever they are and however hard it may be. At Hiscox we are committed to doing the right thing.

Product details

18th January 2022

60 seconds with… Paul Hasler

Hiscox London Market’s new Property Claims Manager tells us about the biggest changes that he has seen in the industry over the last 10 years.  

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11th January 2022

60 seconds with… the Major Property team

The past 12 months have thrown up many challenges and taught a new generation of underwriters some very old lessons. Through a mixture of good fortune, hard work, diligence and ...

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