Crisis Management

The Hiscox Crisis Management division serves both corporate and private clients, and our exclusive partnership with Control Risks allows us to bring together renowned insurance expertise and unparalleled security risk and crisis management capability to protect what matters most to them.

Through Lloyd’s of London, we offer a wide range of insurance solutions for war, terrorism and political violence, personal accident, product recall and kidnap and ransom.

We also offer a range of crisis management solutions outside of Lloyd’s of London for both corporate and private clients including kidnap and ransom insurance through to insurance for fine art collections and classic cars. These policies are underwritten by Hiscox Insurance Company (Guernsey) Limited.

Kidnap and ransom 

Our market leading insurance protects against kidnap, hijack, illegal detention, bodily injury and against all forms of extortion including threats to kill, injure, abduct or to damage property. We currently underwrite more than half of the industry’s kidnap and ransom insurance premium. Find out more here. 

Personal accident

We insure businesses and individuals worldwide specialising in cover for key personnel, journalists, entertainers, actors, musicians, racing drivers and other sports people. We provide provide solutions for almost any type of personal accident insurance risk, from bodily injury and illness cover, right through to accidental death, dismemberment, permanent total disablement and temporary total disablement. Find out more here.

Product recall

As one of the biggest markets for product recall insurance, we provide cover for a wide range of industry sectors from food and drink and pharmaceuticals to consumer durables and automotive manufacturers and work with our in-house wordings experts to accurately fine tune our policies, ensuring clients have the appropriate coverage to meet their needs. Find out more here.

Security incident response

In an uncertain world, Security Incident Response provides peace of mind for organisations of any size – from small and medium sized business through to larger multi-nationals – with easily accessible crisis management, strategic advice and recovery services. Find out more here.


As one of the biggest markets for terrorism insurance, we provide proactive and innovative solutions against the latest global threats, across a diverse portfolio of products from Malicious Attack to Strikes, Riots and Civil Commotion (SRCC). Find out more here. 


Contact the team
Mike Williams
Crisis Management Divisional Director

Meet the team

Jason Innes
Personal Accident Line Underwriter
David Burke
Product Recall Line Underwriter
Richard Halstead
War, Terrorism and Political Violence Line Underwriter
Stuart Allen
Kidnap and Ransom Line Underwriter
Stuart Allen
Napoleon Montes-Amaya
Head of Hiscox Miami