Laura Flett

Specialty Claims Manager
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About Laura

I joined Hiscox in 2014 and spent several years working in the UK Retail claims team. I joined Hiscox London Market as Specialty Claims Manager in January 2019.  My role is to oversee the team’s portfolio of claims, handle complex/key claims and support our underwriters. My role also covers Hiscox Special Risks claims – Kidnap & Ransom and SIR.  Prior to working at Hiscox, I worked at a large law firm for around 10 years, carrying out insurance litigation work. 


We are dedicated to providing a fair claims service to all of our customers wherever they are and however hard it may be. At Hiscox we are committed to doing the right thing.

Product details

21st January 2021

60 seconds with Mike Williams

We speak with Hiscox Crisis Management Divisional Director on what he thinks the biggest threats to clients are, and how the newly formed division is set up to respond to those....

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16th December 2020

Brewing up a smart blend of tech and data

Hiscox London Market’s Technology Director – Paul Butler joined the business in January 2020. What attracted him to the role? What is Hiscox’s data strategy trying to achieve? A...

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