I joined Hiscox in 2014 and spent several years working in the UK Retail claims team. I joined Hiscox London Market as Specialty Claims Manager in January 2019. My role is to oversee the team’s portfolio of claims, handle complex/key claims and support our underwriters. My role also covers Hiscox Special Risks claims – Kidnap & Ransom and SIR. Prior to working at Hiscox, I worked at a large law firm for around 10 years, carrying out insurance litigation work.