Laura Flett

Casualty Claims Manager
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About Laura

I am the claims manager for the crisis management division. I have worked at Hiscox since 2014, initially in the UK Retail business unit handling complex and high value third party claims.  I subsequently transferred to Hiscox London Market.  I have worked in the insurance industry for around 13 years, having worked at an international law firm advising insurance companies prior to joining Hiscox.  In the Crisis Management Claims Team, we handle Terrorism, Product Recall, Personal Accident and Kidnap & Ransom claims, amongst other things!  We are often dealing with claims arising as a result of world events, so if it is in the news, it may well be on our desks.  Outside of Hiscox, I am a member of the NexGen Claims Committee for the LMA.  

In my free time I enjoy travelling, walking my dog and spending time with my family and friends. I enjoy most sports and love my gym classes and generally being active.  


We are dedicated to providing a fair claims service to all of our customers wherever they are and however hard it may be. At Hiscox we are committed to doing the right thing.

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