Stephanie Gunson

Senior Crisis Management Claims Underwriter
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About Stephanie

I am the Senior Claims Underwriter for the Crisis Management claims team. I started working for Hiscox in 2019 as a Claims Underwriter and in 2020 I was promoted to a Senior Claims Underwriter whilst on maternity leave.  I’ve been in the Insurance Industry for over 10 years having started my career in a Marine claims department as a claims administrator. I’ve gradually worked my way up at several syndicates in various claims teams handling complex claims for various books of business at Lloyd’s of London. I handle complex claims, and support our underwriters in the following lines of business: Contingency, Product Recall, Personal Accident, Terrorism, Security Incident Response and Kidnap.

Outside of Hiscox, I am Hiscox’s member representative as a member of the LMA and IUA Claims Committee for Contingency and PA.


We are dedicated to providing a fair claims service to all of our customers wherever they are and however hard it may be. At Hiscox we are committed to doing the right thing.

Product details

18th January 2022

60 seconds with… Paul Hasler

Hiscox London Market’s new Property Claims Manager tells us about the biggest changes that he has seen in the industry over the last 10 years.  

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11th January 2022

60 seconds with… the Major Property team

The past 12 months have thrown up many challenges and taught a new generation of underwriters some very old lessons. Through a mixture of good fortune, hard work, diligence and ...

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