Jenna Hales

Marine, Energy and Specialty Claims Manager
Linkedin profile
Jenna Hales

About Jenna

I am the Marine, Energy and Specialty Claims Manager at Hiscox; Specialty being Space and Alternative Risk. I joined Hiscox in April 2020, having worked in the marine claims insurance market since 2009. Prior to this I worked at two broking houses in the reinsurance claims departments for five years in total. Part of my job is to manage a team of talented claims underwriters who look after a portfolio of international, complex claims emanating from lines of business such as Hull, Cargo, Marine and Energy Liability, Upstream Energy, Energy Construction and Space. Alternative Risk is a diverse book suited to horizontal working across the department, with claims co-ordinated to the most suitable handler. My team and I enjoy working closely with our underwriters, actuarial colleagues and leadership team, to ensure that we are always offering our clients and brokers the best service in the Lloyd’s market. I chair the Joint Marine Claims Committee and sit on the LMA Marine Committee and the IUM Legal and Liability Committee.

Where time allows, I enjoy participating in conference steering groups and speaking slots, if it is a topic that I am truly passionate about.


We are dedicated to providing a fair claims service to all of our customers wherever they are and however hard it may be. At Hiscox we are committed to doing the right thing.

Product details

Featured insights